CASE STUDY

When the Right Experts Were Unclear, We Defined the KOL Landscape.

CASE STUDY   |   MEDICAL COMMUNICATIONS

When the Right Experts Were Unclear, We Defined the KOL Landscape.

THE CHALLENGE

Fragmented Care Models Complicated KOL Selection

A pharmaceutical company preparing to launch a novel therapy in a rare neurological condition faced a significant challenge: aligning on which stakeholders to prioritize in a complex, multispecialty care landscape.

Care for the condition spanned dysautonomia and movement disorder specialists, with additional influence from adjacent disciplines. While the core stakeholder groups were known, there was limited clarity on each specialty’s role in diagnosis, treatment, ongoing management, and influence across the patient journey.

THE BREAKTHROUGH

Defining High-Value KOLs to Enable Targeted Engagement

BGBx identified that broad outreach was insufficient in a fragmented, multi-specialty landscape. The challenge was not just access to experts, but clarity on which stakeholders across each specialty were most relevant to drive engagement and support the launch.

Through our proprietary Breakthrough Process, powered by 3D Science, we refined and validated stakeholder relevance and prioritization before scaling engagement.

The approach integrated:

  • Billions of data points across scientific, clinical, and digital sources to identify experts based on real-world influence
  • Real-world claims data to assess clinical activity, patient volume, and referral patterns
  • Digital listening and social intelligence to capture scientific discourse and emerging voices
  • Tiered segmentation based on relevance and engagement opportunity
  • Pre- and post-launch engagement planning aligned to stakeholder roles

This framework ensured the right experts were identified and engaged, improving focus and effectiveness across the treatment landscape.

Perspective
“In a complex disease landscape, identifying the most relevant experts across specialties was key to launch success. By structuring how stakeholders were identified and prioritized, we ensured engagement was focused and aligned to launch needs.”
— Medical Strategy Lead, BGBx

THE RESULTS

Focused KOL Engagement Improved Launch Execution and Readiness

Our approach improved efficiency and focus in stakeholder identification and prioritization, enabling a more targeted and effective KOL engagement strategy and strengthening launch readiness in a complex rare disease landscape.

150+
Opinion Leaders

Identified across specialties

~40
Opinion Leaders

Engaged within 6 months

4+
Specialties Engaged

Across the care landscape

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At BGBx, we deliver breakthrough commercial solutions by bringing structure to stakeholder complexity, identifying and prioritizing the right experts to support focused engagement and effective launch planning.